SHIPPING & RETURNS

Shipping


Shipping is a flat rate of $5 on orders shipped within the U.S. and orders over $100 ship free within the U.S.!

Shipping takes 2-5 business days on average for some of our items and 5-10 business days for others! You can check any item's description box to see if it is considered "Worth the Wait"

To provide the fastest service, some items may arrive in separate packages! You'll receive tracking information that specifies which items are shipping and when! 

Due to shipping carriers (USPS, UPS, FedEx, etc.) experiencing holiday delays nationwide, we cannot guarantee arrival times! 

 

Return Policy

TO BE ELIGIBLE FOR A REFUND:

1. Your item(s) must be unused and in the same condition that you received them!

2. The return must be initiated through our Returns Portal within 7 days of receiving your items.

3. The packing slip and original clear garment bags must be shipped back with the merchandise in order to receive a full refund. A 20% restocking fee could apply if clear garment bags and packing slip are not returned with the merchandise.

HOW TO RETURN AN ITEM:

Log into your customer account on our website and select the order number/items you are wanting to return. If the items are eligible to be returned, you will be prompted to submit them for approval. 

Once we have approved your return request, you will receive a separate email containing a $5 pre-paid return label. All returns are shipped using USPS, so you can either drop your return off at a local USPS store or give it to your USPS mail carrier.

Please note that any items sent back to us that have not been submitted and approved through our returns portal will not be eligible for a refund.


REFUNDS (IF APPLICABLE):

Once your return is received and inspected, we will process your refund minus the $5 pre-paid return label and a credit will be applied to your original method of payment within 24 hours of processing your refund. If you selected store credit instead, you will receive an email containing a CCB gift card code to use on a future purchase.

Final Sale Items
Items on sale, items in our "Swim" collection, and all of our moissanite jewelry are considered final sale and not eligible to be returned.

Shipping
Shipping is a flat rate of $5 on orders shipped within the U.S. Orders over $100 ship free within the U.S.

Canada Shipping & Returns

We offer shipping to Canada! Customer pays exact shipping cost when ordering. All orders to Canada are considered FINAL SALE due to the cost of shipping + length of time it takes to ship.