SHIPPING & RETURNS
Shipping
Shipping is a flat rate of $5 on orders shipped within the U.S. Orders over $100 ship free within the U.S. Shipping takes anywhere from 2-5 business days on most items! Items exclusively on our "pre-order" tab are in stock items but they take a little longer to ship! On average, they take anywhere from 5-12 business days!
Return Policy
TO BE ELIGIBLE FOR A REFUND:
1. Your item(s) must be unused and in the same condition that you received them!
2. The return must be initiated through our Returns Portal within 7 days of receiving your items.
3. The packing slip and original clear garment bags must be shipped back with the merchandise in order to receive a full refund. A 20% restocking fee could apply if clear garment bags and packing slip are not returned with the merchandise.
HOW TO RETURN AN ITEM:
CLICK HERE TO USE OUR RETURNS PORTAL
Please note that any items sent back to us that have not been submitted and approved through our returns portal will not be eligible for a refund.
Enter your order information into our Returns Portal and submit your request! Once we have approved your return request, you will receive a separate email containing a $5 pre-paid return label. All returns are shipped using USPS, so you can either drop your return off at a local USPS store or give it to your USPS mail carrier.
REFUNDS (IF APPLICABLE):
Once your return is received and inspected, we will process your refund minus the $5 pre-paid return label and a credit will be applied to your original method of payment within 24 hours of processing your refund. If you selected store credit instead, you will receive an email containing a CCB gift card code to use on a future purchase.
Sale items (if applicable)
Sale items are currently eligible for refunds unless otherwise noted. They are not final sale.
Canada Shipping & Returns
We now offer shipping to Canada! Customer pays exact shipping cost when ordering. All orders to Canada are considered FINAL SALE due to the cost of shipping + length of time it takes to ship.